SHIPPING AND RETURN POLIY

Shipping Policy

At NINI SHOP LLC, we are committed to delivering your orders promptly and safely.

  • Processing Time: Orders are processed within 1-3 business days after payment confirmation.
  • Shipping Methods: We offer standard and expedited shipping options. Delivery times vary depending on your location and the shipping method selected at checkout.
  • Delivery Timeframe:

Standard Shipping: 5-10 business days

Expedited Shipping: 2-5 business days

  • Shipping Costs: Shipping fees are calculated at checkout based on your location and order size.
  • Tracking: Once your order ships, you will receive a tracking number via email to monitor your package.
  • International Shipping: Currently, we ship to [specify countries or “within the United States”]. International shipping times and fees may vary.
  • Shipping Issues: NINI SHOP LLC is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by customers.

Return Policy

Your satisfaction is our priority. Please review our return guidelines below:

  • Return Window: Returns are accepted within 14 days of receiving your order.
  • Eligibility:

Perfumes, lotions, and creams must be returned unopened, unused, and in original packaging.

Sneakers must be returned in new, unworn condition with original packaging and tags intact.

  • Non-Returnable Items: Items that are used, opened, or damaged are not eligible for return.
  • Return Process:
    1. Contact our customer service at [your email address] to initiate a return.
    2. Provide your order number and reason for return.
    3. Follow the instructions provided to ship your item(s) back to us.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.
  • Exchanges: We currently do not offer direct exchanges. Please return the item for a refund and place a new order.

Contact Us

If you have any questions or need assistance with shipping or returns, please contact us at:
Email: Weethniejoassaint@gmail.com